We are always looking for ways to improve our service offering. If you have any questions, feedback or suggestions, we encourage you to submit them via email using the link provided below. They will always be thankfully received.
Support is handled via the forums or email. If we cannot solve the issue via these mediums, we will call you and/or remote into your system. We guarantee a response within 24-hours on business days, but are also sensitive to urgent matters. Please be patient, we're pretty awesome at support. The best way for us to help you is to ensure we have the appropriate information. Please ensure you include as much detail as you can including any error codes and messages.
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